Consultant – Inbound Chat – Customer Operations (Pune)
Consultant – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries efficiently, route complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also necessary.
If you are excited about joining a challenging environment and making a positive impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you dedicated about providing exceptional customer service? Do you have great communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides customer care solutions. Our workforce is dedicated to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer requests in a timely and professional manner
* Handling with customer problems
* Updating customer details
A great opportunity to become part of a growing team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an amazing opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will respond to inquiries in a timely and professional manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Assisting customers with product information
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of engagement for customers seeking assistance via our online chat platform. You'll offer prompt and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will demand communicating with customers in a polite and warm manner.
- Candidates will also be responsible for addressing a spectrum of customer concerns
- The company offers a stimulating work environment with opportunities for advancement.